Terms of Service

Effective June 26, 2026 · Last updated June 26, 2026

Plain-Language Summary

This summary is for readability only and does not replace the full terms below.

NeuroSupporter is a peer-support and communication tool. It is not therapy, medical advice, or a clinical service.
You keep ownership of what you share. We don’t retain your personal disclosures between sessions, except for limited transient processing, security, debugging, abuse prevention, or legal compliance as described below.
Payments are one-time. Credits don’t expire. No subscriptions.
By using this app, you agree that you are responsible for reviewing and deciding whether to use any AI-generated suggestion, and that IDK Consulting LLC's liability is limited as described below.
If you are in crisis, please contact emergency services or the 988 Suicide & Crisis Lifeline — this app is not a crisis tool.

1. Acceptance of Terms

By creating an account, purchasing credits, or using any feature of NeuroSupporter (“the App”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the App.

Required acknowledgment at onboarding: Before accessing the App, users must actively check a box confirming:

“I understand that NeuroSupporter is a peer-support and social-logic tool provided by IDK Consulting LLC. It is not medical advice, psychiatric treatment, therapy, crisis support, or a clinical service of any kind. I will not use it as a substitute for professional mental health care, emergency care, or advice from a licensed professional. I understand that AI-generated content may be inaccurate or inappropriate for my situation. I have read and agree to the Terms of Service and Privacy Policy.”

Users must affirmatively accept these Terms and the Privacy Policy before using the App. IDK Consulting LLC may require additional in-app acknowledgments for medical, mental health, crisis, AI-generated content, and privacy disclosures at onboarding, purchase, or before use of specific features.

By creating an account or using the App, you consent to receive notices, disclosures, updates, and other communications from IDK Consulting LLC electronically, including by email, in-app notice, or posting within the App. Electronic communications satisfy any legal requirement that a communication be in writing, to the fullest extent permitted by applicable law.

2. About NeuroSupporter

NeuroSupporter is an AI-powered peer-support and communication tool designed to help adults with ADHD, autism, AuDHD, bipolar disorder, or related neurodivergent experiences decode confusing social situations and communicate more clearly with others.

The App:

Helps users understand social moments from multiple perspectives.
Generates communication suggestions tailored to a specific audience (partner, doctor, teacher, employer, friend).
Provides a “Say It For Me” feature that drafts messages a user can share with another person.
Validates that confusion or difficulty in social situations can be a function of neurological wiring differences, not character flaws.

The App does NOT:

Diagnose any medical, psychiatric, or neurological condition.
Provide medical, psychiatric, therapeutic, or clinical advice of any kind.
Replace or supplement the care of any licensed professional.
Guarantee any outcome in any relationship, communication, or situation.

3. Not Medical Advice

NeuroSupporter is not a medical product. All content generated by the App — including situation reads, communication suggestions, and “Say It For Me” messages — is produced by an artificial intelligence and constitutes peer support and social-logic assistance only.

Nothing in the App constitutes:

Medical advice
Psychiatric advice
Psychological counseling or therapy
A clinical assessment or diagnosis
A treatment plan of any kind

Use of NeuroSupporter does not create a therapist-patient, doctor-patient, counselor-client, or any other professional relationship between you and IDK Consulting LLC or any of its employees, contractors, or agents.

If you are experiencing a mental health crisis, do not use this App as a substitute for emergency care. Contact:

Emergency services: 911
988 Suicide & Crisis Lifeline: Call or text 988
Crisis Text Line: Text HOME to 741741
A licensed mental health professional or your nearest emergency room
The App does not monitor your use for emergencies and does not provide crisis intervention. IDK Consulting LLC has no obligation to review, detect, escalate, or respond to any user statement suggesting self-harm, harm to others, abuse, medical need, psychiatric need, or other emergency. If you may be in danger or need urgent help, contact emergency services or a qualified professional immediately.

4. Eligibility

You must be at least 18 years of age to use NeuroSupporter. By using the App, you represent and warrant that you are 18 or older and are located in the United States. The App is not directed to children under 13 or to minors under 18. IDK Consulting LLC does not knowingly provide services to or collect information from minors. If we become aware that a user is under 18, we will terminate that account and delete associated account information, subject to any retention required by law.

IDK Consulting LLC may use age-gating or other reasonable age-assurance measures and may deny access where it cannot verify that a user is eligible to use the App.

5. AI-Generated Content

All responses, suggestions, and messages generated by NeuroSupporter are produced by an artificial intelligence system. You acknowledge and agree that:

AI-generated content is based on pattern recognition and general language modeling, not professional assessment of your specific situation.
Responses may not accurately reflect the intentions, feelings, or circumstances of any person described.
Suggestions are starting points for your own judgment, not instructions to follow.
IDK Consulting LLC makes no representation that any AI-generated content is accurate, appropriate, complete, or suitable for your specific situation.
You assume full responsibility for how you use, share, or act upon any content generated by the App.

6. Third-Party Content and “Say It For Me”

The “Say It For Me” feature generates messages you may choose to send to other people. You acknowledge and agree that:

You are solely responsible for reviewing any generated message before sending it.
You are solely responsible for the decision to send any message to any third party.
IDK Consulting LLC is not responsible for any outcome, reaction, or consequence resulting from a message you send, whether generated by the App or otherwise.
The App does not represent or speak on behalf of IDK Consulting LLC in any message generated for you.

7. Payments and Credits

Pricing: NeuroSupporter operates on a one-time credit purchase model. There is no subscription. Credits do not expire.

Billing: Payments are processed by Stripe, Inc. By making a purchase, you also agree to Stripe’s terms of service and privacy policy. If you purchase credits through an app store or other third-party platform, that platform's payment, refund, and account terms may also apply. IDK Consulting LLC does not store your payment card information.

Credit Usage: One (1) credit is consumed each time the App delivers a unique AI-generated response. Credits are not allocated per situation or per session — they are allocated per query. For example:

“What’s going on?” (Decode) = 1 credit
“Say it for me — to my partner” = 1 credit
“Say it for me — to my doctor” = 1 credit

A single situation that generates three responses consumes three credits. Each time the App is asked to produce a new or different response — regardless of whether it relates to a previously described situation — one credit is consumed.

Refunds: Credits are refunded automatically if a query fails to return a response due to a technical error. Credits are not refunded for responses that are generated successfully but that the user finds unsatisfactory. Outside of technical failures, all purchases are final except where a refund is required by applicable law or by the applicable app store or third-party platform rules.

Pricing changes: IDK Consulting LLC reserves the right to change credit pricing at any time. Price changes do not affect credits already purchased.

IDK Consulting LLC may modify, suspend, discontinue, replace, limit, or remove any App feature, functionality, content, credit package, pricing, or availability at any time. IDK Consulting LLC is not obligated to maintain any particular feature, output format, model, integration, or functionality, and the App may change as IDK Consulting LLC updates, improves, secures, or operates the App.

8. User Conduct

You agree not to use NeuroSupporter to:

Harass, threaten, or harm any other person.
Attempt to extract, reverse-engineer, or reproduce the App’s underlying AI model or system prompts.
Use automated tools to access the App or generate responses at scale.
Misrepresent App-generated content as your own professional, clinical, or expert opinion to another person.
Use the App for any unlawful purpose.
IDK Consulting LLC may suspend, restrict, or terminate your access to the App, with or without notice, if IDK Consulting LLC reasonably believes that you have violated these Terms, created legal or security risk, misused the App, attempted to interfere with the App, or engaged in conduct that may harm IDK Consulting LLC, the App, another user, or any third party. IDK Consulting LLC may also remove, block, or refuse to process content that violates these Terms or presents safety, abuse, security, or legal concerns.

9. Intellectual Property

The App, its design, underlying technology, and all content produced by IDK Consulting LLC are the property of IDK Consulting LLC and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.

Content you input into the App remains yours. You grant IDK Consulting LLC a limited license to process your input solely for the purpose of generating your requested response, maintaining security, preventing abuse, and complying with law. We do not use your inputs to train AI models or sell them to third parties. We may transmit inputs to service providers that process them on our behalf solely to provide and secure the App.

Subject to these Terms, you may use AI-generated responses from the App for your personal, non-commercial purposes. AI-generated responses may not be unique to you, and the same or similar responses may be generated for other users. IDK Consulting LLC does not assign or transfer ownership of the App, the underlying technology, prompts, models, workflows, design, or other proprietary materials used to generate responses.

10. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT. IDK CONSULTING LLC DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, AVAILABLE AT ANY PARTICULAR TIME, OR FREE OF HARMFUL COMPONENTS. NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IDK CONSULTING LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, SERVICE PROVIDERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE APP, INCLUDING BUT NOT LIMITED TO DAMAGES FOR EMOTIONAL DISTRESS, RELATIONSHIP OUTCOMES, PERSONAL DECISIONS, LOSS OF DATA, LOSS OF GOODWILL, LOST PROFITS, OR RELIANCE ON AI-GENERATED CONTENT. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IDK CONSULTING LLC’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO IDK CONSULTING LLC IN THE SIX (6) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

12. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless IDK Consulting LLC and its officers, directors, employees, contractors, affiliates, service providers, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

Your use of the App.
Your violation of these Terms.
Your reliance on or sharing of AI-generated content.
Any claim by a third party arising from content you sent them using the App, except to the extent the claim is caused by IDK Consulting LLC's own gross negligence, willful misconduct, or violation of applicable law.

13. Dispute Resolution

Please read this Section carefully. It requires most disputes to be resolved by binding individual arbitration and limits the ways you may seek relief from IDK Consulting LLC. You and IDK Consulting LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the App, credits, AI-generated content, or communications between you and IDK Consulting LLC will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring an individual claim in small claims court if the claim qualifies and remains in that court. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator may award the same individual relief that a court could award, but may not conduct a class, collective, consolidated, mass, private attorney general, or representative proceeding. You and IDK Consulting LLC each waive the right to a jury trial and the right to participate in any class, collective, consolidated, mass, private attorney general, or representative action. Issues relating to the scope, validity, and enforceability of this arbitration agreement, including the class and representative action waiver, will be decided by a court of competent jurisdiction and not by the arbitrator. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, confidential information, data security, or account integrity pending arbitration. Before filing arbitration, the party asserting a claim must send written notice describing the claim and requested relief to the other party and allow thirty (30) days for informal resolution. If twenty-five (25) or more similar demands are filed by or with the assistance of the same law firm, organization, or coordinated group, the demands will be administered under the AAA Mass Arbitration Supplementary Rules or any successor mass arbitration procedures selected by AAA. If any portion of this arbitration agreement is found unenforceable, the unenforceable portion will be severed except that, if the class or representative action waiver is found unenforceable as to a claim, that claim must proceed in court and may not be arbitrated.

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions, except that the Federal Arbitration Act governs the arbitration agreement above. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in Passaic County, New Jersey, and you consent to personal jurisdiction and venue in those courts.

14. Changes to These Terms

IDK Consulting LLC reserves the right to update these Terms at any time. We will notify users of material changes by updating the “Last Updated” date and, where appropriate, by in-app notification. Continued use of the App after changes constitutes acceptance of the updated Terms.

15. Contact

IDK Consulting LLC

38 Shore Road, Wayne, NJ 07470

support@neurosupporter.com